Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Projects are only deemed a complete success if they are delivered on budget, so project managers must ensure that costs do not spiral....
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Target audience: Anyone needing to have additional budget approved. This course will demonstrate how to present a business case...
Target Audience: Any level This course explores the legal frameworks and ethical principles governing conflicts of interest in various...
Creating a high performing team sets an organisation up for success. Learn how to create this team and how to communicate with each...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Have you ever tried to change a habit, negative thought, or emotional reaction and struggled to make that change stick? If you struggled...
