Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....
Target Audience: Any level Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact...
Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the...
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
