In "How to Design and Deliver Great Training" by Alan Matthews, readers are presented with a comprehensive guide to crafting and delivering impactful training programs. Matthews, an experienced trainer and consultant, shares his wealth of knowledge, offering practical insights and actionable strategies for both novice and seasoned trainers alike.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen explores the art of receiving feedback effectively and leveraging it for personal and professional growth. The book provides valuable insights, practical strategies, and real-life examples to help readers develop the skills necessary to receive feedback with openness and use it constructively.
The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships by Randy J. Paterson is a practical and comprehensive guide designed to help individuals develop assertiveness skills in various aspects of their lives. With a focus on both work and personal relationships, this workbook offers valuable insights, exercises, and strategies to empower readers to communicate their needs effectively while maintaining healthy boundaries.
Writing Effective Email: Improving Your Electronic Communication by Nancy Flynn is a comprehensive guidebook that aims to enhance readers' skills in crafting clear, concise, and professional emails. Flynn recognises the growing importance of email communication in today's digital age and provides practical strategies and tips to help readers communicate effectively through this medium.