Paul McFedries' "Excel Pivot Tables and Pivot Charts: Your visual blueprint for creating dynamic spreadsheets" is a practical and visually oriented guide designed to help users harness the powerful features of Excel pivot tables and pivot charts. This book is part of the "Your visual blueprint" series, known for its step-by-step visual format that makes complex concepts accessible and easy to understand.
“Bribery Law and Practice” is a comprehensive guide to the laws and practices related to bribery in the UK. The book is authored by Monty Raphael QC, a leading criminal defence barrister with extensive experience in representing clients in high-profile corruption cases. The book is designed to be a practical guide for lawyers, businesses, and individuals dealing with bribery and corruption issues.
Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson is a comprehensive guide that equips readers with practical techniques to enhance their customer service skills and deliver exceptional experiences. The book offers actionable strategies, tips, and insights for individuals and teams seeking to improve their customer service performance.
"Inclusion: Diversity, The New Workplace & The Will To Change" by Jennifer Brown is a comprehensive guide aimed at helping organisations create inclusive workplace cultures where diversity is valued and leveraged for success. Brown, a leading diversity and inclusion expert, shares her insights and practical strategies for fostering an environment where all employees can thrive.
Data Protection: A Practical Guide to UK and EU Law" by Peter Carey and Daniel Cuthbert is a comprehensive guide to understanding and complying with data protection law in the UK and EU. The book provides a detailed overview of the legislation and its key provisions, as well as practical guidance on how to comply with it.
Who: The A Method for Hiring by Geoff Smart and Randy Street provides a systematic and practical approach to hiring top talent. The authors introduce the A Method, a step-by-step process designed to help organisations make effective hiring decisions and build high-performing teams.