"Inclusion: Diversity, The New Workplace & The Will To Change" by Jennifer Brown is a comprehensive guide aimed at helping organisations create inclusive workplace cultures where diversity is valued and leveraged for success. Brown, a leading diversity and inclusion expert, shares her insights and practical strategies for fostering an environment where all employees can thrive.
The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, and Rick DeLisi is a book that aims to provide businesses with strategies to create an effortless customer experience that increases customer loyalty and satisfaction. The authors conducted extensive research on customer interactions with various companies and analysed the data to identify what drives customer loyalty and satisfaction.
Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done is a book by Jocelyn K. Glei that offers practical strategies for managing email overload and regaining control over your workday. The book is based on the premise that email has become a major source of distraction and anxiety for many people, and that it is possible to reclaim your time and focus by adopting a more intentional and mindful approach to email.
"That Little Voice in Your Head" by Mo Gawdat is a compelling exploration of the human mind and the often irrational thoughts that govern our lives. Drawing from his extensive experience in engineering and as Chief Business Officer at Google X, Gawdat delves into the mechanics of the mind and offers insights on how to manage the incessant chatter of the inner voice.
"Excel: The Easiest Way to Master Microsoft Excel in 7 Days" authored by Leonard Webb is a comprehensive guide aimed at individuals seeking to quickly and efficiently acquire proficiency in Microsoft Excel. Webb's book is structured as a step-by-step program designed to guide readers through the essentials of Excel within a week, making it accessible to beginners and those looking to refresh their skills alike.
Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin is a transformative book that draws on the authors' experiences as Navy SEAL officers to provide powerful lessons on leadership. Through captivating anecdotes and practical insights, Willink and Babin outline the principles of extreme ownership and demonstrate how they can be applied in any leadership role.