This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
The conversations you have with others play a big part on the outcome, understanding and success of a goal, task or project. This course...
Team members who feel valued perform at their peak. As a leader, we show you how to coach your people and operate at the highest levels....
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Objective: This session will explore ways to help you become stronger and more effective negotiators both with your colleagues and...
Are you focused on taking the next step in your career within your company? Are you feeling anxious for your upcoming interview or...
It's the meetings that managers statistically seem to hate the most, yet it should be something to be embraced by manager and direct...
This one-hour session explores fundamental Excel skills that every user should benefit from including Sorting on multiple fields, Changing...
Every Excel user knows that VLOOKUP is a tricky function to manage, but there are alternatives few people are aware of. This session...