During this course, we’ll explore the core competencies needed to thrive in a retail leadership position. Whether a department head in a large store setting, or leading an intimate team in a small shop, we explore how to inspire, manage and drive performance – joining the dots between people engagement and business performance. The interactive course gives you the ability to implement new ways of working immediately, it will also recommend other courses on SeedL that can help polish specific competencies like customer complaints, and people engagement skills, further.
During this course, we’ll explore the core competencies needed to thrive in a retail leadership position....
“If your actions inspire others to dream more, learn more, do more, and become more, you are a leader”...