To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
Join this micro-session to learn more about body language, be better able to interpret what others are feeling and thinking and how...
Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...
This course covers the fundamentals of first aid, including its definition, relevant legislation, and employer responsibilities. Participants...
This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...