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Customer Delivery Excellence

Understanding Style Awareness and Managing Personalities

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating client excellence through relationship building. To better understand your own personality traits and that of others and help you build collaborative and positive relationships within the workplace

Objective: 

This session is designed to help you to adapt your style to build rapport and create a close and harmonious relationship.

Agenda: 

  • Communication Styles
  • Acknowledge Your Communication Style
  • Appreciation of Different Styles 
     

Events

Date
Jun 3, 2024
Time
11:00 AM
Please use your learning platform to book onto this event.
Date
Jun 24, 2024
Time
12:30 PM
Please use your learning platform to book onto this event.
Date
Jul 24, 2024
Time
12:30 PM
Please use your learning platform to book onto this event.
Product
Premium
Duration
60 minutes
Facilitator
Simon Sparks
Recommendation
98.36%
of Users who said they'd recommend this course.
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