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Customer Excellence - Micro

Building Long Lasting Relationships (with anyone!)

This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn effective communication, empathy, and conflict resolution techniques as well as how to build trust, maintain boundaries and foster mutual respect. We will conclude by looking at the psychology of human interactions and how to create meaningful relationships at work, in friendships, or within your personal life. 

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Duration
20 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
No
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