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客戶服務 - Page 3

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客戶服務 Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

客戶服務 Understanding the Human Buying Psychology module
Customer Strategic Excellence

Understanding the Human Buying Psychology

This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...

客戶服務 Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

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客戶服務 Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

客戶服務 Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

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