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The Retail Doctor’s Guide to Growing Your Business: A Step-by-Step Approach to Quickly Diagnose, Treat and Cure

"The Retail Doctor's Guide to Growing Your Business: A Step-by-Step Approach to Quickly Diagnose, Treat, and Cure" by Bob Phibbs is a comprehensive guide to improving customer service in the retail industry. The book provides practical advice for retailers looking to create a customer-centric culture and grow their business.