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Courses - Page 2

262 results - Page 2 of 30

Microlearning Chair Yoga at your Desk module
Mental Wellness - Micro

Chair Yoga at your Desk

This 20 minute chair yoga session at your desk will help to prevent and rid you of any aches and pains caused by too much sitting....

Next Event:
Date
Nov 28, 2024
Time
9:30 AM
Microlearning Effective Questioning Techniques module
Sales - Micro

Effective Questioning Techniques

A quick refresher on the most effective questions to ask when identifying customers needs....

Next Event:
Date
Nov 28, 2024
Time
10:00 AM
Compliance General Data Protection Regulation (GDPR) module
Compliance

General Data Protection Regulation (GDPR)

This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...

Next Event:
Date
Nov 28, 2024
Time
11:00 AM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Nov 28, 2024
Time
12:30 PM
Microlearning Excel Micro Learning Session 3 module
Office 365 - Micro

Excel Micro Learning Session 3

Tricks and tips for Microsoft Excel 365 including using subtotal instead of sum, identifying duplicates and how to create a drop-down...

Next Event:
Date
Nov 28, 2024
Time
3:30 PM
Communication Skills Effective and Active Listening module
Communication Skills

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...

Next Event:
Date
Nov 28, 2024
Time
5:00 PM
Mental Wellness Understanding and Looking after your Mental Health module
Mental Health Awareness for Managers

Understanding and Looking after your Mental Health

In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create...

Next Event:
Date
Nov 29, 2024
Time
8:00 AM
Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Dec 2, 2024
Time
11:00 AM
Business Essentials Unconscious Bias module
Diversity and Inclusion

Unconscious Bias

Unconscious bias occurs when an individual is unaware of a prejudice. Join this 60-minute webinar to discover how unconscious bias...

Next Event:
Date
Dec 2, 2024
Time
12:30 PM
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