How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
Target Audience: Any level This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
