During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
This 20 minute chair yoga session at your desk will help to prevent and rid you of any aches and pains caused by too much sitting....
Tricks and tips for Microsoft Excel 365 including using subtotal instead of sum, identifying duplicates and how to create a drop-down...
Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some...
A quick refresher on the most effective questions to ask when identifying customers needs....
This session has been designed to help you have a better understanding of your relationship with yourself and others. It will help...
Mood Mastery: A Webinar on Proactive Strategies for Managing Your Emotions," is designed to empower participants with practical tools...
During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...