Language

Communication Skills

Understanding Cultural Differences Working Across Global Markets

How to communicate effectively & clearly within different cultures. Tips and techniques as well as etiquette to help employees communicate with clarity and build strong relationships with clients and colleagues.

Objective:

Understand culture’s impact on business communication
Increase cross cultural awareness and sensitivity
Improve ability to forge stronger and more profitable relationships
Learn how language, status, body language, personal space, religion and personal appearance help in effective cross-cultural communication

Agenda: 

  • Cultural Intelligence
  • Communicating and Building Relationships
  • The Culture Map
  • Global Etiquette

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Duration
60 minutes
Facilitator
Jo Nash
Quiz
No
Certificate
Yes
Recommendation
100%
of Users who said they'd recommend this course.
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