Why is negotiation so important? How can we effectively negotiate and get our point across in a succinct manner? How can we encourage people to come around to our way of thinking? This session will explore...
What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors to take into account to successfully engage and influence others, including...
“A leader is one who knows the way, goes the way, and shows the way” In this course we will be drilling down into what makes an effective leader to ensure the business needs and targets...
“If your actions inspire others to dream more, learn more, do more, and become more, you are a leader” In this course we will be drilling down into what makes an effective leader in your...
Selling is more complex than ever before. Sellers who don’t deliver differentiated sales experiences will find it harder to engage today’s customers. This course has been designed to help you...
"The Negotiation Book: Your Definitive Guide to Successful Negotiating" by Steve Gates offers a detailed overview of negotiation techniques and strategies applicable to various contexts, including business, personal, and professional interactions. Through practical advice, real-world examples, and actionable tips, Gates provides readers with the tools and insights they need to negotiate effectively and achieve successful outcomes.
"Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher, William Ury, and Bruce Patton is a seminal work in the field of negotiation that presents a principled approach to negotiation, emphasising collaboration and mutual benefit. Through this book, the authors offer a comprehensive framework for negotiating agreements that meet the interests of all parties involved, without resorting to adversarial tactics or compromising principles.
"Influence Is Your Superpower: How to Get What You Want Without Compromising Who You Are" by Zoe Chance is a compelling exploration of the art of persuasion and its integral role in both personal and professional success. As a professor at the Yale School of Management and a distinguished expert in the realms of influence and behavioural economics, Zoe Chance offers readers an insightful and practical guide to harnessing the power of influence without forsaking authenticity or ethical principles.
"Influencing Virtual Teams: 17 Tactics That Get Things Done with Your Remote Employees" by Hassan Osman is a practical and insightful guide that delves into the nuances of leading and influencing remote teams effectively. With the rise of remote work, this book offers essential strategies for managers and leaders to navigate the challenges of distance and create a cohesive and productive virtual team environment.
When Cultures Collide: Leading Across Cultures by Richard Lewis is an insightful and comprehensive book that delves into the complexities of cross-cultural communication and leadership. Drawing upon his extensive experience as a linguist and international business consultant, Lewis provides a framework to understand cultural differences and offers practical strategies for effective leadership in diverse cultural contexts.
Surrounded by Idiots by Thomas Erikson is a book about understanding different communication and behavioural styles, and how to communicate effectively with people who have different styles than your own. Erikson presents his ideas using the DISC model, which categorizes people into four different communication styles: Dominant, Influencing, Steady, and Conscientious.
The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer and Marvin Karlins is a practical guide to building rapport and trust in a variety of situations. Drawing on his experience as an FBI agent, Schafer provides insights into human behaviour and communication that can be applied in business, social, and personal relationships.
Manage Up!: The Ultimate Guide to Managing Your Manager by Jacqueline Ross is a comprehensive guide that provides practical strategies for successfully managing the relationship with your manager and maximising your professional growth. Drawing on her extensive experience in leadership development and coaching, Ross offers valuable insights, tips, and techniques for building a productive and collaborative partnership with your manager.
"Presence: Bringing Your Boldest Self to Your Biggest Challenges" is a self-help book by social psychologist Amy Cuddy that explores the concept of "presence" and how it can help us overcome self-doubt and perform at our best in high-pressure situations. The book is divided into three parts, each of which focuses on a different aspect of developing presence.