Language

Programmes

Courses - New - Page 2

30 results - Page 2 of 4

Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Dec 2, 2024
Time
11:00 AM
Workplace Readiness Managing Conflict within the Workplace to a Positive Conclusion module
Communication in the Workplace

Managing Conflict within the Workplace to a Positive Conclusion

Conflict is an inevitable part of any workplace, but when managed effectively, it can lead to innovation, stronger relationships, and...

Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
Dec 6, 2024
Time
11:00 AM
Compliance Sexual Harassment module
Compliance

Sexual Harassment

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Dec 6, 2024
Time
2:00 PM
Workplace Readiness Communicating Effectively in the Corporate World module
Communication in the Workplace

Communicating Effectively in the Corporate World

In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...

Next Event:
Date
Jan 7, 2025
Time
12:30 PM
Customer Service Excellence Customer Complaint Resolution - Part 2 module
Customer Strategic Excellence

Customer Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Feb 6, 2025
Time
3:30 PM
Health & Safety Workplace First Aid - Part 2 module
First Aid in the Workplace

Workplace First Aid - Part 2

This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...

Health & Safety Workplace First Aid - Part 3 module
First Aid in the Workplace

Workplace First Aid - Part 3

This course covers the essential first aid techniques for burns and scalds, as well as responses to other emergencies. Participants...

Health & Safety Food Hygiene Safety – Level 1 - Chilling and Cooking module
Food Hygiene Safety – Level 1

Food Hygiene Safety – Level 1 - Chilling and Cooking

Welcome to the Food Safety and Hygiene Level 1 - Cooking and Chilling course. This specialised training is designed to provide you...