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Communication Skills

Emotional Intelligence

Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour we can start developing the ability to control them so that they don't control us. Join this webinar to learn what self-management is really made of and how we can leverage it to impact our work. 

Objective

By the end of this session you will understand the components of Emotional Intelligence, the importance of being an Emotionally Intelligent person and how to manage your emotions to build strong and effective relationships

Agenda: 

  • What is Emotional Intelligence?
  • The four attributes 
  • Why is it so important?
  • Traits of an Emotional Intelligent person
  • How to use Emotional Intelligence
  • Self Management

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Duration
60 minutes
Facilitator
Jo Nash
Quiz
No
Certificate
Yes
Recommendation
97.83%
of Users who said they'd recommend this course.
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