Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour...
Register Interest
During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...
Register Interest
Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer and learn how to recognise...
Register Interest
Safeguarding in the Workplace Safeguarding statement that should be known by all. It is the practice of ensuring that vulnerable people...
Register Interest
Join to listen and watch a roleplay demonstration of how to conduct an interview using the S.T.A.R competency model. A fair and consistent...
Register Interest
Join to listen and watch a roleplay demonstration of how to effectively question clients, understand their needs and become their...
Register Interest
Join to listen and watch a roleplay demonstration of how to have an effective coaching conversation with your employee, a sought-after...
Register Interest
Join to listen and watch a roleplay demonstration of how to conduct a motivational and productive one-to-one meeting with your employee....
Register Interest
Join to listen and watch to roleplay demonstration of how to conduct a confident and constructive Mid-Year review....
Register Interest