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Courses - Page 4

48 results - Page 4 of 6

Compliance Cyber Security Essentials module
Compliance

Cyber Security Essentials

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Next Event:
Date
Dec 4, 2024
Time
3:30 PM
Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Compliance Preventing Bribery and Corruption module
Compliance

Preventing Bribery and Corruption

Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...

Next Event:
Date
Dec 5, 2024
Time
3:30 PM
Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
Dec 6, 2024
Time
11:00 AM
Compliance Sexual Harassment module
Compliance

Sexual Harassment

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Dec 6, 2024
Time
2:00 PM
Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Dec 11, 2024
Time
6:30 PM
Customer Service Excellence Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Next Event:
Date
Dec 12, 2024
Time
8:00 AM
Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Next Event:
Date
Dec 12, 2024
Time
2:00 PM