Me 2.0: Build a Powerful Brand to Achieve Career Success by Dan Schawbel is a comprehensive guide that offers valuable insights and practical advice on building a personal brand in the digital age. Schawbel, an expert in personal branding and career development, provides readers with a step-by-step approach to leveraging social media, networking, and self-promotion to establish a strong personal brand that aligns with their career goals.
"Slide:ology: The Art and Science of Creating Great Presentations" by Nancy Duarte is a comprehensive guide to creating effective presentations that resonate with your audience. The book offers practical advice and techniques on how to design engaging visuals, tell compelling stories, and deliver memorable presentations.
Personal Branding for Dummies by Susan Chritton is a comprehensive guide that demystifies the concept of personal branding and provides practical advice for individuals looking to develop and enhance their personal brand. The book offers step-by-step instructions, actionable strategies, and real-life examples to help readers understand the importance of personal branding and how to effectively communicate their unique value to the world.
The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate by Jacob Morgan is a compelling book that explores the importance of the employee experience in attracting and retaining top talent. Morgan, a renowned futurist and workplace expert, presents a comprehensive framework and practical strategies for organisations to create a compelling employee experience that fosters engagement, productivity, and loyalty.
Renée Evenson’s Customer Service Training 101 is a practical guide that equips professionals with essential communication and interpersonal skills to enhance customer service interactions. The book focuses on helping employees develop a customer-centric mindset, improve verbal and nonverbal communication, handle difficult situations, and create positive experiences that drive customer satisfaction and loyalty.
When I Say No, I Feel Guilty by Manuel J. Smith is a timeless classic that offers valuable insights and practical techniques for developing assertiveness and effective communication skills. This book serves as a guide for individuals who struggle with setting boundaries, saying no, and expressing their needs without feeling guilty. Through a comprehensive exploration of assertiveness, guilt, and communication patterns, Smith empowers readers to overcome these challenges and lead more authentic and fulfilling lives.