Microsoft 365 now includes some amazing features, and in this one-hour session we discover how a plain text file can become a fabulous...
In this short session you’ll understand that selling is really a psychological barrier of words. We make decisions as consumers all...
Increase your step count at your place of work to help burn calories, increase cardio health and energise you for the rest of the day...
This webinar aims to equip participants with the essential skills and knowledge required to excel in telephone communication, fostering...
Time is our biggest enemy and something we can't buy or get back. A short bite size session sharing best practice and top tips on how...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...