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Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced strategies to enhance self-awareness and adapt communication styles effectively. Participants refine their ability to recognize and leverage behavioral cues to foster productive relationships and navigate conflicts. Emphasizing practical applications, the course equips learners with tools to tailor their approach based on individual preferences, fostering empathy and rapport in personal and professional interactions. By integrating theory with real-world scenarios, participants gain valuable insights into enhancing communication effectiveness and building harmonious relationships.

Events

Date
Nov 28, 2024
Time
12:30 PM
Date
Jan 23, 2025
Time
12:30 PM
Date
Mar 28, 2025
Time
9:30 AM

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Duration
60 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
No
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