"The Challenger Sale" by Brent Adamson and Matthew Dixon is a ground-breaking book that challenges traditional sales methods and offers a new approach to selling based on research of high-performing salespeople.
Customer Service in an Instant: 60 Ways to Win Customers and Keep Them Coming Back by Karen Leland is a practical guide for customer service professionals looking to improve their customer service skills. The book provides 60 quick, practical tips for handling difficult customers in a variety of situations.
Sleep Smarter: 21 Essential Strategies to Sleep Your Way to a Better Body, Better Health, and Bigger Success by Shawn Stevenson is a comprehensive guide that explores the importance of quality sleep and provides actionable strategies to improve sleep habits. Stevenson, a health expert, combines scientific research with practical advice to help readers optimise their sleep and reap the benefits it offers
"Interview Like Yourself...No, Really!: Follow Your Strengths and Skills to Get the Job" by Jezra Kaye is a practical guide to interviewing that explains the importance of being true to oneself and leveraging one's unique strengths and skills to stand out from the competition.
Grit: The Power of Passion and Perseverance by Angela Duckworth is a groundbreaking book that explores the concept of grit and its profound impact on success and achievement. Angela Duckworth, a psychologist and MacArthur Fellow, presents a compelling argument that grit, a combination of passion and perseverance, is a more accurate predictor of success than talent alone. Through her research and engaging storytelling, Duckworth offers readers valuable insights and strategies for cultivating grit in their own lives.
"Winning with People: Discover the People Principles That Work for You Every Time" by John C. Maxwell is a profound exploration of interpersonal relationships and the principles that underpin successful interactions with others. Maxwell, a renowned leadership expert, distils decades of experience and wisdom into practical advice that helps readers build stronger connections, communicate effectively, and influence others positively.