This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
The chance to speak with one to one with your direct reports is a valuable opportunity to get to know them better, what drives and...
Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
Stress is only a "bad" thing when it becomes disproportionate and misplaced. Understand the types of stress we experience,...
In today's rapidly evolving global workforce, fostering diversity and inclusivity isn't just a moral imperative—it's a strategic...
Inclusive language is a powerful tool for creating a workplace culture that values diversity and fosters respect among colleagues....
In today’s competitive job market, the ability to present yourself confidently and effectively in an interview can make all the...
As a leader, the way you communicate with others can have a significant impact on motivation, morale and productivity. This course...
Explore ways of cutting costs and making the most of your money....