This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...