"Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling" by Jeb Blount is a comprehensive and actionable guide that addresses the critical aspect of prospecting in the sales process. Blount, a renowned sales expert, shares insights and strategies to help sales professionals fill their pipelines with high-quality leads and consistently open valuable sales conversations.
Essentialism: The Disciplined Pursuit of Less by Greg McKeown is a thought-provoking book that challenges the prevailing notion that more is always better and offers a fresh perspective on how to live a more meaningful and purposeful life. McKeown introduces the concept of essentialism, which involves deliberately and consciously choosing the few vital things that truly matter and eliminating the rest.
"Selling to the Top: David Peoples' Executive Selling Skills" by David Peoples offers a comprehensive guide to mastering the art of selling to top executives in organisations. Drawing from his extensive experience as a sales professional and consultant, Peoples provides practical insights, strategies, and techniques for effectively engaging with high-level decision-makers and securing their buy-in.
"The Nordstrom Way to Customer Service Excellence" is a book written by Robert Spector and Patrick D. McCarthy that explores the customer service philosophy and practices of Nordstrom, one of America's most successful retailers. The book provides insights into the Nordstrom approach to customer service, and how it has enabled the company to build a loyal customer base and achieve sustained success.
Overwhelmed: Work, Love, and Play When No One Has the Time by Brigid Schulte is a thought-provoking exploration of the modern epidemic of overwhelm and its impact on various aspects of our lives. Schulte delves into the challenges individuals face in balancing work, family, and personal time, and offers insights into how we can reclaim our time and create a more fulfilling and balanced life.
"The Leadership Pipeline: How to Build the Leadership-Powered Company", co-authored by Ram Charan, Stephen Drotter, and James Noel, was originally published in 2001. This seminal work offers a comprehensive and insightful framework for developing and managing leadership talent within organisations. It provides a structured approach to identifying, nurturing, and promoting leaders at different levels, from front-line managers to top executives.