One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations during each interaction. We work hard to win clients but we should work just as hard to keep clients, as a satisfied customer is a repeat customer. This session explores how to deliver after-sales excellence, including best practice and top tips to ensure your client stays with you.
By the end of this session you will have more knowledge on how to deliver after sales excellence, including best practice and top tips to ensure your clients stay with you
