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47 results - Page 2 of 6

Business Essentials How to Manage and Organise your Inbox module
Business Skills

How to Manage and Organise your Inbox

Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...

Next Event:
Date
Sep 25, 2024
Time
3:30 PM
Communication Skills The Gift of Receiving Feedback module
Communication Skills

The Gift of Receiving Feedback

Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...

Next Event:
Date
Sep 26, 2024
Time
9:30 AM
Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
Sep 26, 2024
Time
4:00 PM
Business Essentials Learn to Manage Time Effectively module
Business Skills

Learn to Manage Time Effectively

There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...

Next Event:
Date
Sep 30, 2024
Time
11:00 AM
Customer Service Excellence Adapting Customer Service to the Remote Environment - Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment - Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Oct 2, 2024
Time
8:00 AM
Customer Service Excellence Stakeholder Management module
Customer Strategic Excellence

Stakeholder Management

The stakeholder management process is critical as it is the lifeline to effective business relationships.  Each stakeholder is...

Next Event:
Date
Oct 2, 2024
Time
12:30 PM
Business Essentials Self-Confidence and Motivation module
Business Skills

Self-Confidence and Motivation

Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...

Next Event:
Date
Oct 3, 2024
Time
9:30 AM
Customer Service Excellence Customer Complaint Resolution module
Customer Strategic Excellence

Customer Complaint Resolution

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Oct 3, 2024
Time
11:00 AM