How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Equality is not treating everyone the same: it is treating everyone fairly. This module is designed specifically for managers: how...
An in-depth analysis of common mistakes and oversights made by project managers. This module will get you to think about your own strengths...
Target Audience: Anyone managing a budget Attend this course and learn how to read reports, understand and interpret numbers...
The pressure of an increasingly demanding work culture is a big challenge to society’s mental health. Trying to achieve a healthy...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
This 20 minute chair yoga session at your desk will help to prevent and rid you of any aches and pains caused by too much sitting....