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Customer Service Excellence Effective Customer Meetings module
Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...

Next Event:
Date
Apr 30, 2025
Time
2:00 PM
Mental Wellness Mental Health First Aid - Part 1 module
Protecting your Mental Wellbeing

Mental Health First Aid - Part 1

With mental wellness becoming a focused issue in a post pandemic world, this course will equip you with the knowledge to identify those...

Next Event:
Date
May 8, 2025
Time
12:30 PM
Mental Wellness Safeguarding Our Mental Health module
Protecting your Mental Wellbeing

Safeguarding Our Mental Health

Even small changes to our lifestyles can have a huge impact on our mental health. Learn some top tips to review your daily routine....

Next Event:
Date
May 9, 2025
Time
11:00 AM
Mental Wellness Mental Health First Aid - Part 2 module
Protecting your Mental Wellbeing

Mental Health First Aid - Part 2

This is part 2 of our 2-part Mental Health First Aid course. Gain essential, practical skills to support people experiencing a decline...

Next Event:
Date
May 13, 2025
Time
3:30 PM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Jun 5, 2025
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness - Part 1 module
Customer Delivery Excellence

Understanding Style Awareness - Part 1

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

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Register Interest

Mental Wellness Understanding and Looking after your Mental Health module
Mental Health Awareness for Managers

Understanding and Looking after your Mental Health

In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create...

Mental Wellness An Introduction to Mindfulness module
Protecting your Mental Wellbeing

An Introduction to Mindfulness

Mindfulness is the human ability to be fully present and in the moment. way to slow down your racing mind and help you let go of negative...

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Mental Wellness Common Mental Health Problems and how to look after your Mental Health module
Protecting your Mental Wellbeing

Common Mental Health Problems and how to look after your Mental Health

Would you be able to recognise the signs and symptoms if you or one of your co-workers was suffering with a mental health condition?...