Target Audience: Any level Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, ...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
Target Audience: Any level Learn the difference between bullying & harassment, how to recognise them and the specific laws that...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
