Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding us? If the trust is broken, what's the impact? Join this session...
Exploring the essential behaviours necessary to turbo-boost high trust/high performance within teams; in this webinar we look at the four C checklist necessary to build a high trust team. How to fix broken...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations with professionalism and empathy. Agenda: What...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility which in turn builds trust. Objective: Understand the...
To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating client excellence through relationship building. To better understand...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to ensure a consistently high level of customer service excellence. Objective...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client excellence, which can result in better outcomes for the client and...
This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn effective communication, empathy, and conflict resolution techniques...
Low confidence and self-esteem can significantly impact one's personal and professional life. The webinar, "Building Inner Strength: A Webinar on Boosting Confidence and Cultivating Self-Esteem,"...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing and perfecting your professional brand can help to achieve your passions...
This course is designed for Individuals that deliver a service and have regular contact with customers. Businesses that develop great, long-term relationships with their customers are more likely to receive...
This course is suitable for Individuals that have strategic partnerships with their Customers and want to build an equal relationship. Become the trusted adviser and focus on understanding your...
Communication in the workplace isn’t just about how well you work with others. It’s about building relationships, minimising errors, and most importantly, working as productively as possible....