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Communication Skills Developing Your Personal Brand module
Communication Skills

Developing Your Personal Brand

Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...

Next Event:
Date
Nov 27, 2024
Time
3:30 PM
Business Essentials Self-Confidence and Motivation module
Business Skills

Self-Confidence and Motivation

Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...

Next Event:
Date
Nov 27, 2024
Time
6:30 PM
Compliance General Data Protection Regulation (GDPR) module
Compliance

General Data Protection Regulation (GDPR)

This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...

Next Event:
Date
Nov 28, 2024
Time
11:00 AM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Nov 28, 2024
Time
12:30 PM
Communication Skills Effective and Active Listening module
Communication Skills

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...

Next Event:
Date
Nov 28, 2024
Time
5:00 PM
Mental Wellness Understanding and Looking after your Mental Health module
Mental Health Awareness for Managers

Understanding and Looking after your Mental Health

In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create...

Next Event:
Date
Nov 29, 2024
Time
8:00 AM
Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Dec 2, 2024
Time
11:00 AM
Business Essentials Unconscious Bias module
Diversity and Inclusion

Unconscious Bias

Unconscious bias occurs when an individual is unaware of a prejudice. Join this 60-minute webinar to discover how unconscious bias...

Next Event:
Date
Dec 2, 2024
Time
12:30 PM
Microlearning Unravelling Crooked Thinking in Everyday Life module
Mental Wellness - Micro

Unravelling Crooked Thinking in Everyday Life

This webinar sheds light on common cognitive distortions and biased thought patterns that can hinder clear thinking and decision-making....

Next Event:
Date
Dec 2, 2024
Time
2:00 PM
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