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Courses - Page 16

298 results - Page 16 of 34

Mental Wellness Mood Mastery module
Protecting your Mental Wellbeing

Mood Mastery

Mood Mastery: A Webinar on Proactive Strategies for Managing Your Emotions," is designed to empower participants with practical tools...

Next Event:
Date
Feb 4, 2025
Time
9:30 AM
Sales Solution Selling module
Understanding Sales Essentials

Solution Selling

Objective: By the end of this session you will understand the importance and benefit of Solution Selling The session will focus...

Next Event:
Date
Feb 4, 2025
Time
3:30 PM
Sales Objection Handling module
Understanding Sales Essentials

Objection Handling

Objection Handling is a fundamental of any sales process. In this session learn and understand the key techniques to help achieve the...

Next Event:
Date
Feb 5, 2025
Time
11:00 AM
Project Management Engaging Stakeholders module
Project Management

Engaging Stakeholders

Stakeholder engagement is just one step in the process of stakeholder management. This session explores what it means to be "engaged"...

Next Event:
Date
Feb 5, 2025
Time
12:30 PM
Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Customer Service Excellence Customer Complaint Resolution - Part 2 module
Customer Strategic Excellence

Customer Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Feb 6, 2025
Time
3:30 PM
Communication Skills The Gift of Receiving Feedback module
Communication Skills

The Gift of Receiving Feedback

Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...

Next Event:
Date
Feb 7, 2025
Time
9:30 AM
Office 365 Auditing, Error handling and Protection module
Excel

Auditing, Error handling and Protection

Auditing tools allow users to problem solve formulas and ensure accuracy and error handling is an essential skill for anyone performing...

Next Event:
Date
Feb 10, 2025
Time
8:00 AM
Office 365 Charts Part 1 module
Excel

Charts Part 1

One of the most used features of Excel is the ability to visualise data with charts, and this session focusses on the Types of chart,...

Next Event:
Date
Feb 11, 2025
Time
2:00 PM
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