Team members who feel valued perform at their peak. As a leader, we show you how to coach your people and operate at the highest levels....
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Objective: This session will explore ways to help you become stronger and more effective negotiators both with your colleagues and...
Are you focused on taking the next step in your career within your company? Are you feeling anxious for your upcoming interview or...
In this programme we introduce four types of mentoring and cover the essential value they bring to the direct report, the organisation...
Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...
This 60-minute module will provide interesting, valuable information and insights into this important topic, relevant to those with...
Picking up the phone, whether to talk to a new point of contact in your client organisation, or, contact prospects who have never engaged...