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Courses - Page 26

327 results - Page 26 of 37

Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Project Management Effective Communication for Project Managers module
Project Management Fundamentals

Effective Communication for Project Managers

This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...

Project Management Reasons why Good Projects Fail module
Project Management Fundamentals

Reasons why Good Projects Fail

An in-depth analysis of common mistakes and oversights made by project managers. This module will get you to think about your own strengths...

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Project Management Recovering a Failing Project module
Project Management Fundamentals

Recovering a Failing Project

Scope creep, over-allocated resources, a break-down in communication: these are just three of the top reasons why projects fail. This...

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Business Essentials Neurodiversity Awareness in the Workplace module
Diversity and Inclusion

Neurodiversity Awareness in the Workplace

Neurodiversity is a concept that recognizes and celebrates the natural variations in neurological functioning among individuals....

Business Essentials Bridging the Generational Gap: Navigating Diversity in the Modern Workplace module
Diversity and Inclusion

Bridging the Generational Gap: Navigating Diversity in the Modern Workplace

In today's dynamic workplace, diverse generational perspectives can be a powerful asset if harnessed effectively. This training course...

Business Essentials Cultivating Inclusive Leadership within the Workplace module
Diversity and Inclusion

Cultivating Inclusive Leadership within the Workplace

Inclusive leadership is the cornerstone of a thriving, diverse workplace. This comprehensive training course is designed to empower...

Business Essentials Inclusive Allies: Empowering Bystanders for Positive Workplace Change module
Diversity and Inclusion

Inclusive Allies: Empowering Bystanders for Positive Workplace Change

Creating a truly inclusive workplace requires active engagement from everyone. This training course is designed to empower individuals...

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