Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
In the final Pivot Tables session we conclude our training on this subject by discovering how the same field can display different...
Excel added a new feature a few years ago that makes it super easy to fill lists of things in a different way once it recognises a...
This 20-minute burst of learning will cover strategies for managing project stakeholders through clear communication. How can you communicate...
In this short 20-minute Micro Learning session we will look at some of the most useful Tips and Tricks for Microsoft Excel 365 including......
Join this 20 minute webinar to learn more about how to conduct a competency based interview, focusing on S.T.A.R...
Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...