Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....
Target Audience: Any level Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact...
Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the...
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
Target Audience: Any level It is estimated that money laundering by criminals and terrorists costs the UK more than £100 billion...
Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...
This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...