A quick refresher on the most effective questions to ask when identifying customers needs....
Join this micro learning on how to solve workplace conflict with a compassionate approach....
Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some...
Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...
Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create...
This webinar sheds light on common cognitive distortions and biased thought patterns that can hinder clear thinking and decision-making....
Tips for Microsoft Excel including how to apply layout changes, how to set and clear a print area and visualising data using a heat...