Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer in a retail environment,...
This course takes inspiration from those and specific skills required to thrive in a customer facing hospitality environment. Dealing...
Join a live panel discussion with mental wellbeing experts and get the latest views, opinions and thoughts. Ask your mental wellbeing...
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The latest news, thoughts and view from a panel of compliance experts. Ask the questions that matter to you....
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The annual performance review is fast becoming a thing of the past: who wants to discuss work they did months ago?! This course...
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How to Conduct a Great Mid-Year Conversation A mid-year review is a great way to connect with your employees and focus on providing...
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This course is designed to equip you with a clear understanding of the S.T.A.R. (Situation, Task, Action, Result) framework, a widely...
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There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
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If you're looking for a promotion at your current company, this course will help you prepare for your job interview. How can...
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