In Uncertainty: Turning Fear and Doubt into Fuel for Brilliance, Jonathan Fields explores how to navigate the inevitable uncertainty that comes with creative pursuits, entrepreneurship, and decision-making. Rather than avoiding or fearing uncertainty, Fields encourages readers to embrace it as a source of personal and professional growth. Drawing from psychology, neuroscience, and real-life examples, the book provides actionable insights for transforming fear and doubt into powerful forces that fuel creativity, innovation, and success.
Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude by Mark Murphy introduces a unique approach to hiring that goes beyond skills and focuses on assessing candidates' attitudes and cultural fit. Murphy argues that hiring individuals with the right attitude is essential for long-term success and offers practical strategies for identifying and selecting candidates with the desired attitude.
"Cold Calling Techniques (That Really Work!)" by Stephen Schiffman is a classic guide that provides practical and actionable strategies for mastering the art of cold calling in the world of sales. First published in 1987 and updated in subsequent editions, Schiffman's book remains relevant by offering timeless principles that help sales professionals build successful cold calling campaigns.
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization is a book written by Leonardo Inghilleri and Micah Solomon, two customer service experts with decades of experience working with leading service organisations. In the book, Inghilleri and Solomon provide a step-by-step guide to creating a world-class customer service organisation, based on their extensive research and real-world experience.
"The Negotiation Book: Your Definitive Guide to Successful Negotiating" by Steve Gates offers a detailed overview of negotiation techniques and strategies applicable to various contexts, including business, personal, and professional interactions. Through practical advice, real-world examples, and actionable tips, Gates provides readers with the tools and insights they need to negotiate effectively and achieve successful outcomes.
"Getting Things Done: The Art of Stress-Free Productivity" is a book by David Allen that offers a comprehensive system for managing tasks and projects in a stress-free manner. The book is based on the premise that most people have too many demands on their time and attention, and that it is essential to have a reliable system in place to manage these demands effectively.