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Courses - Page 26

327 results - Page 26 of 37

Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Project Management Recovering a Failing Project module
Project Management Fundamentals

Recovering a Failing Project

Scope creep, over-allocated resources, a break-down in communication: these are just three of the top reasons why projects fail. This...

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Business Essentials Neurodiversity Awareness in the Workplace module
Diversity and Inclusion

Neurodiversity Awareness in the Workplace

Neurodiversity is a concept that recognizes and celebrates the natural variations in neurological functioning among individuals....

Business Essentials Bridging the Generational Gap: Navigating Diversity in the Modern Workplace module
Diversity and Inclusion

Bridging the Generational Gap: Navigating Diversity in the Modern Workplace

In today's dynamic workplace, diverse generational perspectives can be a powerful asset if harnessed effectively. This training course...

Business Essentials Cultivating Inclusive Leadership within the Workplace module
Diversity and Inclusion

Cultivating Inclusive Leadership within the Workplace

Inclusive leadership is the cornerstone of a thriving, diverse workplace. This comprehensive training course is designed to empower...

Business Essentials Inclusive Allies: Empowering Bystanders for Positive Workplace Change module
Diversity and Inclusion

Inclusive Allies: Empowering Bystanders for Positive Workplace Change

Creating a truly inclusive workplace requires active engagement from everyone. This training course is designed to empower individuals...

Business Essentials Promoting Disability Awareness and Inclusion in the Workplace module
Diversity and Inclusion

Promoting Disability Awareness and Inclusion in the Workplace

Creating a workplace that is inclusive of individuals with disabilities is not just a legal requirement but also a fundamental aspect...

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