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Commercial Awareness

This programme focusses on the commercial and communication skills required to perform effectively whilst interacting with clients in a variety of roles.
Understanding Style Awareness - Part 1 module
0 Events

Understanding Style Awareness - Part 1

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each...

Effective Questioning Techniques to Understand the Customer’s Needs module
0 Events

Effective Questioning Techniques to Understand the Customer’s Needs

During this session you will learn how to build a set of questions to understand your clients needs,...

Learn to Manage Time Effectively module
1 Event

Learn to Manage Time Effectively

There are 168 hours in a week, so what are you going to do with them? This session will help you understand...

Negotiation Techniques module
2 Events

Negotiation Techniques

Objective: This session will explore ways to help you become stronger and more effective negotiators...

Proving Value to your Customers module
1 Event

Proving Value to your Customers

Ever heard the phrase ‘don’t take my word for it’, how can you deliver this to your...

Effective and Active Listening module
2 Events

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on...

Emotional Intelligence module
2 Events

Emotional Intelligence

Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions...

How to Engage and Understand Others module
2 Events

How to Engage and Understand Others

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage...

Influencing Skills module
2 Events

Influencing Skills

What are influencing skills and why are they so important? In this session, we will explore some of the...

Understanding Style Awareness - Part 2 module
1 Event

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on...

Budgets - Clarification and Preparation module
0 Events

Budgets - Clarification and Preparation

Target audience: Anyone managing a budget. If you've wondered what is the point of a budget or...

Understanding Financial Reports and Performance module
1 Event

Understanding Financial Reports and Performance

Target Audience: Anyone managing a budget Attend this course and learn how to read reports, understand and...

FAQ's

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you've attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you've attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessible via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
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Courses:
12
Duration
12 hours
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