Are you focused on taking the next step in your career within your company? Are you feeling anxious for your upcoming interview or...
Living the values of your organisation: this session looks at how to lead by example; by taking responsibility for yourself and understanding...
In a no normal world, how do you, as a leader, juggle what’s right for your business and people? How do we create calm in the continuous...
Often used synonymously, management and leadership require many different qualities. This session will explore these, before giving...
One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
We’ve all heard the term “planned with military precision” and this session will give those with no formal project...