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Compliance - Ask the experts

The latest news, thoughts and view from a panel of compliance experts. Ask the questions that matter to you. This is your opportunity to submit questions to a panel of experts. Even if you don’t...

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Sales - Ask the experts

A sales masterclass and your opportunity to ask a panel of sales experts for advice, guidance, hints and tips to boost your sales. This is your opportunity to submit questions to a panel of experts....

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Mental Health - Ask the experts

Join a live panel discussion with mental wellbeing experts and get the latest views, opinions and thoughts. Ask your mental wellbeing questions and get involved. This is your opportunity to submit questions...

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Leadership - Ask the experts

Hear the latest thoughts, views and opinions from a panel of leadership experts. Get involved and ask a question. This is your opportunity to submit questions to a panel of experts. Even if you don’t...

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Customer Service - Ask the experts

Updates, news and thoughts from a panel of customer service experts. Your opportunity to get involved in the discussion and ask your questions. This is your opportunity to submit questions to a panel...

Communication & Public Speaking - Ask the experts

Hear from an expert panel on the latest tools, techniques and tips on communication and public speaking. Get involved and ask questions. This is your opportunity to submit questions to a panel of experts....

Compliance - Micro

Learn about the impact of Privacy and Electronic Communications Regulations and what it means for you Microlearning is a holistic approach for skill based learning and education which deals with relatively...

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Our live panel discussion with experts covering a range of topics, from mental wellbeing, to sales, communication and public speaking, to customer service This is your opportunity to submit questions...

EU General Data Protection Regulation (GDPR) An Implementation and Compliance Guide

The fourth edition of the book "EU General Data Protection Regulation (GDPR) – An Implementation and Compliance Guide" provides a comprehensive and practical guide for organisations to navigate the complex landscape of the European Union's General Data Protection Regulation (GDPR). Written by a team of experts, including Alan Calder and Steve Watkins, this book serves as a valuable resource for businesses and individuals seeking to understand and comply with the GDPR.

Anti-Money Laundering in a Nutshell: Awareness and Compliance for Financial Personnel and Business Managers

"Anti-Money Laundering in a Nutshell: Awareness and Compliance for Financial Personnel and Business Managers" by Kevin Sullivan is a comprehensive guide that provides a practical understanding of the fundamentals of Anti-Money Laundering (AML) laws and regulations. The book is designed to help financial professionals, business managers, and other stakeholders gain an understanding of the risks, compliance obligations, and best practices associated with AML.

The GDPR Handbook: A Guide to Implementing the EU General Data Protection Regulation

The GDPR Handbook: A Guide to Implementing the EU General Data Protection Regulation" by Ardi Kolah provides a comprehensive guide for organisations to navigate and implement the European Union's General Data Protection Regulation (GDPR). The book is aimed at both legal and non-legal professionals who are responsible for data protection compliance within their organisations.

Anti Money Laundering: A Practical Guide to Reducing Organisational Risk

Anti-Money Laundering: A Practical Guide to Reducing Organizational Risk by Rose Chapman is a comprehensive and practical resource for organisations seeking to effectively address the risks associated with money laundering. With a focus on understanding the complexities of money laundering and implementing robust preventive measures, Chapman provides valuable insights and strategies to mitigate the threat of financial crime.

Anti Money Laundering: What you Need to Know

Anti-Money Laundering: What You Need to Know by Susan Grossley is a concise and accessible guide that provides readers with a foundational understanding of money laundering and its implications. Geared towards individuals and organisations seeking a clear overview of the topic, Grossley's book offers key insights and practical advice to enhance awareness and compliance with anti-money laundering (AML) regulations.

Office 365 for Dummies

"Office 365 For Dummies" is a comprehensive guide to the cloud-based productivity and collaboration suite from Microsoft. The book is written by Rosemarie Withee, Ken Withee, and Jennifer Reed and is designed to help users get up and running with Office 365 quickly and easily. 

Author

Bribery and Corruption: Navigating the Global Risks

Bribery and corruption are major problems in the world today, and they pose significant risks to individuals, companies, and governments alike. Bribery and Corruption: Navigating the Global Risks, written by Brian P. Loughman, is a comprehensive guide to understanding and managing these risks. 

Data Protection: A Practical Guide to UK and EU Law

Data Protection: A Practical Guide to UK and EU Law" by Peter Carey and Daniel Cuthbert is a comprehensive guide to understanding and complying with data protection law in the UK and EU. The book provides a detailed overview of the legislation and its key provisions, as well as practical guidance on how to comply with it. 

Bribery: Law and Practice

“Bribery Law and Practice” is a comprehensive guide to the laws and practices related to bribery in the UK. The book is authored by Monty Raphael QC, a leading criminal defence barrister with extensive experience in representing clients in high-profile corruption cases. The book is designed to be a practical guide for lawyers, businesses, and individuals dealing with bribery and corruption issues.

Author

The Innovator's Mindset: Empower Learning, Unleash Talent, and Lead a Culture of Creativity

The Innovator's Mindset: Empower Learning, Unleash Talent, and Lead a Culture of Creativity by George Couros is a dynamic and insightful book that focuses on fostering a mindset of innovation in education, leadership, and personal growth. George Couros, an educator and thought leader, provides a compelling argument for cultivating an innovator's mindset and offers practical strategies for achieving this transformation.

International Workplace Sexual Harassment Laws and Developments for the Multinational Employer

International Workplace Sexual Harassment Laws and Developments for the Multinational Employer by Ellen Pinkos Cobb provides a comprehensive analysis of the evolving legal landscape surrounding workplace sexual harassment across different countries. The book is aimed at multinational employers and offers practical guidance for navigating the varying laws and cultural nuances related to workplace harassment. It delves into global trends, providing a valuable resource for employers, HR professionals, legal teams, and policymakers.

Exceptional Service Exceptional Profit The Secret of Building a 5-Star Customer Service Organisation

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization is a book written by Leonardo Inghilleri and Micah Solomon, two customer service experts with decades of experience working with leading service organisations. In the book, Inghilleri and Solomon provide a step-by-step guide to creating a world-class customer service organisation, based on their extensive research and real-world experience. 

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer is a compelling book that explores the power of embracing customer complaints and turning them into opportunities to enhance customer loyalty and business success. Baer provides valuable insights, real-world examples, and actionable strategies to help organisations effectively handle customer feedback and create a culture of customer-centricity.

You're Not Listening: What You're Missing and Why It Matters

You're Not Listening: What You're Missing and Why It Matters by Kate Murphy is a thought-provoking book that explores the art of listening and its profound impact on our relationships, well-being, and society as a whole. Murphy sheds light on the alarming decline of listening skills in our modern world and provides insightful perspectives and practical tips to become better listeners.