"Speak Like Churchill, Stand Like Lincoln: 21 Powerful Secrets of History's Greatest Speakers" by James C. Humes is a book that offers practical tips and advice on public speaking. The book draws inspiration from some of history's most famous and effective speakers, such as Winston Churchill and Abraham Lincoln. Humes identifies 21 key strategies for delivering powerful and memorable speeches and presentations.
"Project Stakeholder Management" by Pernille Eskerod and Anna Lund Jepsen is a comprehensive guide that focuses on the importance of stakeholder management in project success. The book provides a detailed exploration of stakeholder theory and its practical application in project management, offering strategies, tools, and techniques for identifying, analysing, and engaging stakeholders effectively throughout the project lifecycle.
In Ethics and Risk Management, Lina Svedin examines the intersection of ethical considerations and risk management practices in organisations, particularly in the public sector. Svedin emphasises that effective risk management is not merely about minimising harm or avoiding liability but about incorporating ethical values into decision-making processes to balance competing interests and priorities. The book provides a comprehensive framework for understanding how ethical principles can guide organisations in navigating complex risks while maintaining trust and accountability.
"Excel Formulas & Functions For Dummies" is a comprehensive guide designed to help readers unlock the full potential of Microsoft Excel's formula and function capabilities. Authored by Ken Bluttman and Peter G. Aitken, this book caters to users of all levels, from beginners to experienced Excel enthusiasts, providing clear explanations, practical examples, and useful tips for mastering Excel formulas and functions
"The Art of Crossing Cultures" by Craig Storti is a seminal guide on navigating the complexities of intercultural interactions. The book addresses the challenges and intricacies of living and working in a foreign culture, providing readers with practical strategies for adapting and thriving in new cultural environments. Storti, an expert in intercultural communications, draws on his extensive experience to offer insights that are both enlightening and actionable.
In The Power of Customer Experience: How to Use Customer-Centricity to Drive Sales and Profitability, Martin Newman explores the profound impact that a customer-first mindset can have on a company's long-term success. The book highlights how adopting a customer-centric approach isn't just a way to improve customer satisfaction but a crucial business strategy that can drive revenue, profitability, and loyalty. Through practical advice and real-world examples, Newman outlines the necessary steps organisations can take to deliver exceptional customer experiences that lead to greater customer retention and advocacy.