John P. Kotter's book "Leading Change" is a seminal work in the field of change management, offering a comprehensive framework and invaluable insights for leaders tasked with guiding their organisations through significant transformations. Published in 1996 and expanded upon in later editions, this book remains a foundational resource for leaders seeking to understand the challenges of change and implement effective strategies to lead successful transformations.
Team Genius: The New Science of High-Performing Organisations by Rich Karlgaard and Michael S. Malone is a thought-provoking exploration of the science and psychology behind high-performing teams and organisations. Drawing on extensive research, real-world examples, and engaging anecdotes, the book provides valuable insights into what makes teams truly exceptional and how leaders can foster environments that encourage innovation, collaboration, and excellence.
The Mindful Way Workbook: An 8-Week Program to Free Yourself from Depression and Emotional Distress is an invaluable resource for individuals seeking to overcome depression and manage emotional distress. Written by John Teasdale, Mark Williams, and Zindel Segal, this workbook provides a comprehensive and practical guide to utilising mindfulness-based cognitive therapy (MBCT) as a means of achieving lasting emotional well-being.
"The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World" is a book written by John R. DiJulius III, a leading expert on customer service and the founder of The DiJulius Group, a consulting firm that helps businesses improve their customer experience. In the book, DiJulius provides a step-by-step guide to creating a customer-centric business and revolutionising the way companies approach customer service.
Manage Up!: The Ultimate Guide to Managing Your Manager by Jacqueline Ross is a comprehensive guide that provides practical strategies for successfully managing the relationship with your manager and maximising your professional growth. Drawing on her extensive experience in leadership development and coaching, Ross offers valuable insights, tips, and techniques for building a productive and collaborative partnership with your manager.
In "The Power of Body Language: How to Succeed in Every Business and Social Encounter," author Tonya Reiman explores the role of nonverbal communication in our interactions with others. Reiman argues that our body language can have a significant impact on how we are perceived by others and can be used to our advantage in both business and social situations.