This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
The stakeholder management process is critical as it is the lifeline to effective business relationships. Each stakeholder is...
Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...